Gorgeous and wonderful place with good Wi-Fi and a la carte restaurant. Astonishing breakfast, plenty of meals. Exceptional staff, new-fashioned rooms with nice interior. Marvellous location a 10-15 minute walk from Ala Napoleonica. Found in the very relaxing area short walk to a separate Island close to St Marco, the laguna whatsoever and Venice's San Marco square.

Located on a private island away from the hubbub of the city, Aquerello restaurant offers a serene dining experience. Guests can escape the sea of tourists in nearby San Marco and enjoy a peaceful atmosphere while indulging in delicious cuisine. The rooms at the hotel are grand and luxurious, with terrazzo floors and stunning views across the lagoon to the city. The service is consistently good, with attentive staff and impressive cleanliness throughout the grounds.

Some guests have experienced issues with the service, where requests were not handled promptly or efficiently.

Very nice amenities, the place is magnificent, the rooms are very comfortable, all in an ultra peaceful atmosphere... a nod to the kindness of the team: concierge, room service, shop manager and the whole crew... ideal for enjoying Venice and real moments of relaxation at the same time.

large pool; free shuttle service; super breakfast; nice rooms; well-kept green area with great views of Venice; windows were closed but were opened on request. Tickets for the Doge's Palace are available at the hotel.

We had a very small shower cubicle in a big bathroom. Food and drinks are very expensive but good. Cappucino cost 9 EUR!!!!! Small bottle of water - 7 EUR. We got a kettle on request, but without tea or instant coffee ... a little poor for a five-star hotel. Bring it with you. :-)

Luxurious, glamorous private boat, huge grounds, well maintained garden, swimming pool, kids club, well dressed guests, grand and stylish, friendly staff, lovely anniversary celebration.

Breakfast was excellent. Pool was great. Complete outdoor facilities incl. tennis court was very well maintained. Boat shuttle service to the city all day was fast and reliable.

The price/performance ratio of the dishes in the restaurant at dinner is not satisfactory. it's better to go to the city for dinner.

It was a great hotel with loyal staff.

The location of the hotel is perfect, situated on beautiful San Clemente Island away from the hustle and bustle of the city. The grounds are stunning, with a picturesque courtyard where you can enjoy breakfast. The rooms are nicely designed, with comfortable beds and spacious bathrooms. The service is exceptional, with friendly staff who go above and beyond to make your stay memorable. The breakfast spread is impressive, offering a wide selection of delicious food. Additionally, the hotel offers facilities such as a pool and tennis courts.

Limited dining options.

when you go out of the water taxi you feeel transported into another world. The large park with the magnificent swimming pool invites you to linger. you can pamper yourself with a cocktail or a small snack. The rooms are very spacious and the oversized bed is wonderfully comfortable. The breakfast is very generous and clearly arranged. We are happy to come back to this excellent place.

Nice pool, parking by the hotel. Stylish room, extremely comfy beds, awesome breakfast.

Stayed at the beautiful San Clemente Palace, a peaceful oasis minutes away from the center. Impressive historic church and palace, with lush gardens perfect for a calm walk. Luxurious rooms, excellent staff, and a lovely breakfast buffet. Complimentary soft drinks and water in the room was a nice touch. The hotel's private boat made traveling to and from the center feel glamorous. Would love to visit again in the future.

Strongly recommend this hotel.

We had room 352 on the 3rd floor, clean and spacious but uninspired... could get the climate control to meet the desired setpoint and couldn't get the confort level expected. Overall like the location and experience but this didn't fell like the 5* it claims to be. Large public groud, with pool,tennis, putting... It was really hot while we were there and we opted for the indoor Jacuzzi to relax. In fact we would get up, breakfast then head to San Marco around 11am then back to the SPA areound 4pm til 6pm then back to San Marco for dinner... this worked out great everyday. Full buffet breakfast was included but it did sometime run low on bacon and eggs.. The hotel itself is quite large and located ona private island at about 10mins boat ride which runs every 20mins. Found that entertaining and easy to use, compare to the poor folks lugging their lugage across multiples bridges! If you're getting there by train or drop off a rental, I suggest you get on Linea 1 to make the journey down the Grand Canal. If leaving/arriving by plane(VCE), Alilaguna's Linea Blu will get you to and from the airport. Really like the location away from the main islands, the hotel shuttle boat was easy to locate, just a little before the first taxi stand after getting off at San Marco heading toward Doge's palace. Only one bridge (5steps) to cross before making it to the landing area.

This hotel is a hidden gem, located on its own private island. The stunning gardens and outdoor pool provide a peaceful oasis. The rooms are spacious, with huge beds and views over the lagoon. Breakfast offers a wide variety of delicious food, with a view of the beautiful city.

Some minor improvements could be made.

Amazingly beautiful palace, skillfully renovated hotel, beautiful parks and gardens, spacious outdoor sections, quiet location, 10 mins boat ride to Venice centre, glamorous private boat transfer, huge grounds with well-maintained garden, swimming pool, kids club open till 10.30pm, well-dressed and mannered guests, grand and stylish atmosphere, friendly staff, great location with dedicated ferry to St. Marco's, comfy bed, spacious room, excellent breakfast, perfectly maintained estate, friendly and welcoming staff, feeling of being on a private island with rich history.

Everything is what I need and want.

Exceptional staff, great shuttle service, beautiful views, luxurious amenities, delicious food.

Nothing to be said.